Your privacy is important to Etradecon and always has been. So we've developed a Privacy Policy that
covers how we collect, use, disclose, transfer, and store your
information. Please take a moment to familiarize yourself with our
privacy practices and let us know if you have any questions.
By visiting etradecon.com, you accept the practices described in this Privacy Policy.
1. How Personal Information about Customers is used?
User data may be shared with etradecon.com providers to improve order
processing and customer service. It may also be used both for marketing
research purposes and customer relation management.
What we do with your personal information.
User data collected help us to personalize our website according to
each user's wishes and preferences. Offering you the most spontaneous
and friendly surfing experience is our priority.
Data collected are for statistical purposes only and help us as follows:
- Process orders
- Deliver products and services
- Develop products and services
- Process payments and communicate with you about your orders, products, services and promotional offers
- Keep and update our database and your accounts with us
- Prevent and detect fraud and abuse on our website
By completing an order or signing up, you agree to
receive
a) emails associated with finalizing your order,
b) emails asking you to
review etradecon.com and your purchase and
c) promotional emails, from etradecon.com.
You may unsubscribe from promotional emails
via a link provided in each email. If you would like us to remove your
personal information from our database, unsubscribe from emails and/or
SMS, please email sales@etradecon.com.
2. How is the accuracy of the Personal Data provided to etradecon.com.
You declare and guarantee that You are the owner or
have the necessary rights on the content that You transmit to Us; that
at the date of its transmission
(i) the content is exact and true,
(ii)
the use of the content does not contravene any of our policies and will
not be damaging to any third party (i.e. that the content is not
defamatory).
3. Is Your information Secure?
It is important for you to protect against unauthorized
access to your password and to your computer. Be sure to sign off when
finished using a shared computer.
We work to protect the security of your information during
transmission by using Secure Sockets Layer (SSL) software, which
encrypts information you input.
We reveal only the last four digits of your credit card numbers when
confirming an order. Of course, we transmit the entire credit card
number to the appropriate credit card company during order processing.
4. Examples of Information Collected:
- Information you give us: You provide most such information
when you search, buy, post, participate in a contest or questionnaire,
or communicate with customer service. For example, you provide
information when you search for a product; place an order through etradecon.com; provide information in Your Account
(and you might have more than one if you have used more than one e-mail
address when shopping with us) or Your Profile; communicate with us by
phone, e-mail, or otherwise; complete a questionnaire or a contest entry
form. As a result of those actions, you might supply us with such
information as your name, address, and phone numbers; credit card
information; people to whom purchases have been shipped, including
addresses and phone number; e-mail addresses of your friends and other
people; content of reviews and e-mails to us; personal description and
photograph in Your Profile ; and financial information, including Social
Security and driver's license numbers.
- Automatic information: Examples of the information we
collect and analyze include the Internet protocol (IP) address used to
connect your computer to the Internet; login; e-mail address; password;
computer and connection information such as browser type, version, and
time zone setting, browser plug-in types and versions, operating system,
and platform; purchase history, which we sometimes aggregate with
similar information from other customers to create features like Top
Sellers ; the full Uniform Resource Locator (URL) clickstream to,
though, and from our Web site, including date and time; cookie number;
products you viewed or searched for; and the phone number you used to
call our +254724173400 customer care number. We may also use browser data such as cookies, Flash
cookies (also known as Flash Local Shared Objects), or similar data on
certain parts of our Web site for fraud prevention and other purposes.
During some visits we may use software tools such as JavaScript to
measure and collect session information, including page response times,
download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), and methods
used to browse away from the page. We may also collect technical
information to help us identify your device for fraud prevention and
diagnostic purposes.
- Mobile: Most mobile devices provide users with the
ability to disable location services. Most likely, these controls are
located in the device's settings menu. If you have questions about how
to disable your device's location services, we recommend you contact
your mobile service carrier or your device manufacturer.
- Information from other sources: Examples of information we
receive from other sources include updated delivery and address
information from our carriers or other third parties, which we use to
correct our records and deliver your next purchase or communication more
easily; account information, purchase or redemption information, and
page-view information from some merchants with which we operate
co-branded businesses or for which we provide technical, fulfillment,
advertising, or other services; search term and search result
information from some searches conducted through the Web search
features.
5. What are your rights?
If you are concerned about your data you have the right
to request access to the personal data which we may hold or process
about you. You have the right to require us to correct any inaccuracies
in your data free of charge. At any stage you also have the right to ask
us to stop using your personal data for direct marketing purposes.